Based on public reviews and response behavior.
600 reviews over 194 days (about 94 per month). Busiest month: 19% of reviews.
Printing & Signage average: score 66.0, rating 4.63 stars, reply rate 37.9%, over 829 ranked companies · benchmark 8 Oct 2026
Score
64.0
Industry average 66.0
2.0 below average
Rating
4.30
Industry average 4.63
0.33 below average
Reply rate
—
Industry average 37.9%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 23% negative
Covering November 2024 — 39 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 23% negative and 3% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 829 ranked companies in Printing & Signage (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.318). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 98% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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