Customereye

Opticalexpressruinedmylife

Healthcare & Medicalopticalexpressruinedmylife.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

51 reviews over 3,743 days (about 0.4 per month). Busiest month: 26% of reviews. Languages: en 100%.

Overall Score

45/100
Short observation window (3743 days)
5.00 ★ average rating · 51 reviews
45/100 from 51 reviews over 2 months, limited confidence. trend not shown: window under six months.

Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,059 ranked companies · benchmark 23 Oct 2026

Score

45.1

Industry average 65.8

20.7 below average

Rating

5.00

Industry average 4.32

0.68 above average

Reply rate

—

Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2783of 3059 ranked in Healthcare & Medical
Top 91% · Bottom Tier
#1 (best)#3059 (worst)
#2781Peer
#2782Peer
#2783This company
#2784Peer
#2785Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering April 2017 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
Hidden
Response Speed
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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