Good MDs

Healthcare & Medical • United Statesgoodmds.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

−46.9 vs. last month4.48 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#529of 615

Top 86% · Bottom Tier

#1 (best)#615 (worst)

#527Peer

#528Peer

#529This company

#530Peer

#531Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 30% negative

67%

positive

Positive67%
Neutral3%
Negative30%

Sentiment Balance

Covering September 2024 — 12 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

25.1%

Customer Support

13.9%

Onboarding

12.9%

Loyalty

10.8%

Product Quality

9.3%

Most feedback concerns Response Speed.

The most common complaint theme is Communication, making up 6.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH68/100

68/100

signal score

•Built from a negative-review share of 43.0% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

84.2%

4★

2.3%

3★

1.2%

2★

2.2%

1★

10.2%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 85.3% in the three months before that.

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