Customereye

OpenLoop Health

Healthcare & Medical • United Statesopenloophealth.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 303 days (about 10 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 98%, unknown 2%.

Overall Score

51/100
4.72 ★ average rating · 100 reviews
51/100 from 100 reviews over 7 months, limited confidence. one month holds 56% of the reviews.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

50.7

Industry average 66.2

15.5 below average

Rating

4.72

Industry average 4.37

0.35 above average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1941of 2252 ranked in Healthcare & Medical
Top 86% · Bottom Tier
#1 (best)#2252 (worst)
#1939Peer
#1940Peer
#1941This company
#1942Peer
#1943Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Onboarding
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Communication
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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