Customereye

Opencare

Healthcare & Medical • Canadaopencare.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
−3.3 vs. last month4.80 ★ average rating · 602 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#283of 615
Top 46% · Upper Half
#1 (best)#615 (worst)
#281Peer
#282Peer
#283This company
#284Peer
#285Peer

Overall Customer Sentiment

Above Average

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral1%
  • Negative10%

Sentiment Balance

Covering October 2024 — 435 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 10% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.0%
Onboarding
22.8%
Customer Support
21.6%
Loyalty
9.7%
Response Speed
8.9%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100
10/100
signal score
  • Built from a negative-review share of 9.6% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
84.2%
4
13.5%
3
1.3%
2
0.0%
1
1.0%

Based on 602 analyzed reviews. Sentiment is holding steady: 98.9% of reviews in the last three months were positive, compared with 99.4% in the three months before that.

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