Based on public reviews and response behavior.
52 reviews over 2,727 days (about 0.6 per month). Busiest month: 8% of reviews. Languages: en 100%.
Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026
Score
60.4
Industry average 65.8
5.4 below average
Rating
4.38
Industry average 4.32
0.06 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering November 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 52 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,061 ranked companies in Healthcare & Medical (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.175 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.773). Review the worst months in the trend data to identify specific operational or product issues.
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