Customereye

FINLAY

Healthcare & Medicalfinlayandco.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,386 days (about 1.3 per month). Busiest month: 61% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

60/100
4.69 ★ average rating · 100 reviews
60/100 from 100 reviews over 5 months, limited confidence. one month holds 61% of the reviews.

Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026

Score

60.4

Industry average 65.8

5.4 below average

Rating

4.69

Industry average 4.32

0.37 above average

Reply rate

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Industry average 44.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1991of 3061 ranked in Healthcare & Medical
Top 65% · Mid Pack
#1 (best)#3061 (worst)
#1989Peer
#1990Peer
#1991This company
#1992Peer
#1993Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral0%
  • Negative9%

Sentiment Balance

Covering June 2023 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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