Customereye

Online Turf

Construction & Industrialonlineturf.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 153 days (about 40 per month). Busiest month: 35% of reviews. Languages: en 100%.

Overall Score

58/100
Short observation window (153 days)
+28.6 vs. last month4.50 ★ average rating · 200 reviews
58/100 from 200 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Construction & Industrial average: score 66.2, rating 4.55 stars, reply rate 45.1%, over 2,078 ranked companies · benchmark 12 Oct 2026

Score

57.9

Industry average 66.2

8.3 below average

Rating

4.50

Industry average 4.55

0.05 below average

Reply rate

—

Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1449of 2078 ranked in Construction & Industrial
Top 70% · Mid Packup 490 from last month
#1 (best)#2078 (worst)
#1447Peer
#1448Peer
#1449This company
#1450Peer
#1451Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 12% negative

88%
positive
  • Positive88%
  • Neutral0%
  • Negative12%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Customer Support
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Construction & Industrial