Healthcare & Medicalonlinedoctor.lloydspharmacy.com
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 216 days (about 28 per month). Busiest month: 18% of reviews. Languages: en 100%.
Healthcare & Medical average: score 66.5, rating 4.37 stars, reply rate 44.7%, over 2,990 ranked companies · benchmark 23 Oct 2026
Score
53.7
Industry average 66.5
12.8 below average
Rating
4.42
Industry average 4.37
0.05 above average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 24% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,990 ranked companies in Healthcare & Medical (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.131 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.169). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99