Cubitts

Healthcare & Medical • United Kingdomcubitts.co.uk

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

57/100

−7.5 vs. last month4.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#267of 615

Top 43% · Upper Half

#1 (best)#615 (worst)

#265Peer

#266Peer

#267This company

#268Peer

#269Peer

Overall Customer Sentiment

Above Average

88% of reviews positive, 12% negative

88%

positive

Positive88%
Neutral0%
Negative12%

Sentiment Balance

Covering November 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

22.2%

Product Quality

17.9%

Loyalty

14.0%

Delivery Shipping

11.3%

Pricing

7.8%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100

25/100

signal score

•Built from a negative-review share of 10.3% across this company's analyzed reviews.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

85.3%

4★

1.8%

3★

1.5%

2★

3.0%

1★

8.3%

Based on 600 analyzed reviews. Sentiment is slipping: 86.7% of reviews in the last three months were positive, compared with 93.9% in the three months before that.

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