Based on public reviews and response behavior.
100 reviews over 686 days (about 4.4 per month). Busiest month: 68% of reviews — one month dominates this sample. Languages: en 97%, es 3%.
Lending & Consumer Finance average: score 69.4, rating 4.55 stars, reply rate 45.3%, over 2,381 ranked companies · benchmark 23 Oct 2026
Score
54.7
Industry average 69.4
14.7 below average
Rating
4.42
Industry average 4.55
0.13 below average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 14% negative
Covering March 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,381 ranked companies in Lending & Consumer Finance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.284). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 54.7 sits in the bottom quarter of about 2,600 ranked Lending & Consumer Finance companies (25th percentile: 58, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
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