Customereye

Pinehurst Coins

Lending & Consumer Finance • United Statespinehurstcoins.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
4.84 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#185of 275
Top 67% · Mid Pack
#1 (best)#275 (worst)
#183Peer
#184Peer
#185This company
#186Peer
#187Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 17% negative

81%
positive
  • Positive81%
  • Neutral3%
  • Negative17%

Sentiment Balance

Covering March 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 979 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
21.2%
Delivery Shipping
20.3%
Response Speed
16.8%
Loyalty
12.6%
Customer Support
12.4%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 1.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW11/100
11/100
signal score
  • Built from a negative-review share of 17.0% across this company's analyzed reviews.
  • 2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
93.8%
4
2.2%
3
0.7%
2
0.6%
1
2.7%

Based on 1,000 analyzed reviews. Sentiment is improving: 16.7% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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