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Lending & Consumer Finance • United Statesprivacy.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

51/100

+40.0 vs. last month4.59 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#204of 275

Top 74% · Mid Pack

#1 (best)#275 (worst)

#202Peer

#203Peer

#204This company

#205Peer

#206Peer

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 22% negative

78%

positive

Positive78%
Neutral0%
Negative22%

Sentiment Balance

Covering October 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

20.1%

Pricing

16.9%

Loyalty

15.3%

Product Quality

12.3%

Onboarding

12.2%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW18/100

18/100

signal score

•Built from a negative-review share of 18.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

86.2%

4★

3.3%

3★

1.3%

2★

1.8%

1★

7.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 85.4% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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