Customereye

Olli Ella

Entertainment & Events • Australiaolliella.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 296 days (about 10 per month). Busiest month: 22% of reviews. Languages: en 97%, fr 2%, de 1%.

Overall Score

84/100
−7.7 vs. last month3.75 ★ average rating · 100 reviews
84/100 from 100 reviews over 7 months, moderate confidence.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

84.1

Industry average 62.8

21.3 above average

Rating

3.75

Industry average 4.11

0.36 below average

Reply rate

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Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#108of 1109 ranked in Entertainment & Events
Top 10% · Top Tierdown 143 from last month
#1 (best)#1109 (worst)
#106Peer
#107Peer
#108This company
#109Peer
#110Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

75% of reviews positive, 24% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative24%

Sentiment Balance

Covering September 2026 — 13 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Loyalty
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Communication
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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