Based on public reviews and response behavior.
600 reviews over 487 days (about 38 per month). Busiest month: 13% of reviews.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.2%, over 1,093 ranked companies · benchmark 8 Oct 2026
Score
64.5
Industry average 60.5
4.0 above average
Rating
4.34
Industry average 4.10
0.24 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 24% negative
Covering December 2024 — 34 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,093 ranked companies in Entertainment & Events (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 99% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 363 mentions with a sentiment score of 77.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
