MegaSeats

Entertainment & Events • United Stateswww.megaseats.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

42/100

4.10 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#264of 322

Top 82% · Bottom Tier

#1 (best)#322 (worst)

#262Peer

#263Peer

#264This company

#265Peer

#266Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%

positive

Positive62%
Neutral2%
Negative36%

Sentiment Balance

Covering September 2024 — 111 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 38% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

24.3%

Onboarding

18.3%

Response Speed

13.5%

Product Quality

10.8%

Delivery Shipping

8.4%

Most feedback concerns Pricing.

The most common complaint theme is Delivery Shipping, making up 8.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH55/100

55/100

signal score

•Built from a negative-review share of 43.0% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

71.8%

4★

4.5%

3★

3.8%

2★

1.3%

1★

18.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 78.4% of reviews in the last three months were positive, compared with 82.2% in the three months before that.

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