Customereye

Simply Sound & Lighting

Entertainment & Eventswww.simplysoundandlighting.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 586 days (about 5.2 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

84/100
−20.0 vs. last month4.26 ★ average rating · 100 reviews
84/100 from 100 reviews over 14 months, moderate confidence.

Entertainment & Events average: score 59.7, rating 4.06 stars, reply rate 34.9%, over 991 ranked companies · benchmark 6 Oct 2026

Score

83.8

Industry average 59.7

24.1 above average

Rating

4.26

Industry average 4.06

0.20 above average

Reply rate

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Industry average 34.9%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#78of 991 ranked in Entertainment & Events
Top 8% · Top Tier
#1 (best)#991 (worst)
#76Peer
#77Peer
#78This company
#79Peer
#80Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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Problem Resolution
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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