Based on public reviews and response behavior.
200 reviews over 12 days (about 507 per month). Busiest month: 86% of reviews — one month dominates this sample. Languages: en 100%.
Home & Living average: score 66.7, rating 4.46 stars, reply rate 46.5%, over 4,428 ranked companies · benchmark 11 Oct 2026
Score
53.2
Industry average 66.7
13.5 below average
Rating
4.27
Industry average 4.46
0.19 below average
Reply rate
—
Industry average 46.5%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 21% negative
Covering October 2026 — 28 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 25% negative and 4% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,428 ranked companies in Home & Living (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.2 sits in the bottom quarter of about 4,400 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 9% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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