Based on public reviews and response behavior.
100 reviews over 522 days (about 5.8 per month). Busiest month: 16% of reviews. Languages: en 96%, fr 2%, unknown 2%.
Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026
Score
80.5
Industry average 66.1
14.4 above average
Rating
4.79
Industry average 4.23
0.56 above average
Reply rate
—
Industry average 51.2%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering August 2026 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 504 ranked companies in Energy & Utilities (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 80.5 places the company in the top quarter of about 500 ranked Energy & Utilities companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 68 mentions with a sentiment score of 89.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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