Based on public reviews and response behavior.
100 reviews over 493 days (about 6.2 per month). Busiest month: 24% of reviews. Languages: en 86%, unknown 12%, cy 1%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.7%, over 512 ranked companies · benchmark 1 Nov 2026
Score
79.8
Industry average 65.8
14.0 above average
Rating
4.05
Industry average 4.23
0.18 below average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 30% negative
Covering August 2025 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 54% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 512 ranked companies in Energy & Utilities (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.739). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 79.8 places the company in the top quarter of about 500 ranked Energy & Utilities companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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