Based on public reviews and response behavior.
100 reviews over 421 days (about 7.2 per month). Busiest month: 20% of reviews. Languages: en 93%, unknown 6%, cy 1%.
Energy & Utilities average: score 65.8, rating 4.23 stars, reply rate 50.7%, over 512 ranked companies · benchmark 1 Nov 2026
Score
80.4
Industry average 65.8
14.6 above average
Rating
4.00
Industry average 4.23
0.23 below average
Reply rate
—
Industry average 50.7%
not measured
Among ranked Energy & Utilities companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 32% negative
Covering August 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 512 ranked companies in Energy & Utilities (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.233 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 80.4 places the company in the top quarter of about 500 ranked Energy & Utilities companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
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