Based on public reviews and response behavior.
600 reviews over 105 days (about 174 per month). Busiest month: 30% of reviews.
Printing & Signage average: score 66.2, rating 4.64 stars, reply rate 38.0%, over 860 ranked companies · benchmark 9 Oct 2026
Score
57.2
Industry average 66.2
9.0 below average
Rating
4.89
Industry average 4.64
0.25 above average
Reply rate
—
Industry average 38.0%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
91% of reviews positive, 8% negative
Covering September 2024 — 181 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 93% of reviews in this period, with 6% negative and 1% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 860 ranked companies in Printing & Signage (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 95% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Product Quality" is the strongest recurring theme in the reviews: 312 mentions with a sentiment score of 89.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
