Customereye

Pure Buttons

Printing & Signage • United Statespurebuttons.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

54/100
−2.5 vs. last month4.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Printing & Signage companies

#155of 232
Top 67% · Mid Pack
#1 (best)#232 (worst)
#153Peer
#154Peer
#155This company
#156Peer
#157Peer

Overall Customer Sentiment

Mid Pack

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering September 2024 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
20.3%
Delivery Shipping
20.1%
Onboarding
14.6%
Response Speed
14.0%
Customer Support
10.4%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 22.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
93.8%
4
3.2%
3
1.3%
2
0.8%
1
0.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 99.5% of reviews in the last three months were positive, compared with 97.7% in the three months before that.

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