Customereye

OFFCUTS Shoes

Apparel & Fashionoffcutsshoes.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 947 days (about 3.2 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

49/100
3.39 ★ average rating · 100 reviews
49/100 from 100 reviews over 18 months, moderate confidence.

Apparel & Fashion average: score 63.1, rating 4.25 stars, reply rate 39.0%, over 1,888 ranked companies · benchmark 10 Oct 2026

Score

49.0

Industry average 63.1

14.1 below average

Rating

3.39

Industry average 4.25

0.86 below average

Reply rate

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Industry average 39.0%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1608of 1888 ranked in Apparel & Fashion
Top 85% · Bottom Tier
#1 (best)#1888 (worst)
#1606Peer
#1607Peer
#1608This company
#1609Peer
#1610Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

63% of reviews positive, 37% negative

63%
positive
  • Positive63%
  • Neutral0%
  • Negative37%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Loyalty
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Product Quality
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Pricing
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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