Customereye

Octopus Energy for Business

Energy & Utilitiesoctopus.energy%2Fbusiness

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 45 days (about 135 per month). Busiest month: 77% of reviews — one month dominates this sample. Languages: en 99%, unknown 1%, fr 1%.

Overall Score

56/100
Short observation window (45 days)
+13.0 vs. last month4.11 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#432of 643
Top 67% · Mid Pack
#1 (best)#643 (worst)
#430Peer
#431Peer
#432This company
#433Peer
#434Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering August 2026 — 153 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 19% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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