Based on public reviews and response behavior.
100 reviews over 1,721 days (about 1.8 per month). Busiest month: 85% of reviews — one month dominates this sample. Languages: en 100%.
Jewelry & Watches average: score 67.0, rating 4.33 stars, reply rate 34.5%, over 66 ranked companies · benchmark 1 Nov 2026
Score
55.7
Industry average 67.0
11.3 below average
Rating
4.53
Industry average 4.33
0.20 above average
Reply rate
—
Industry average 34.5%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 12% negative
Covering July 2021 — 85 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 6% negative and 2% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 66 ranked companies in Jewelry & Watches (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 55.7 sits in the bottom quarter of about 70 ranked Jewelry & Watches companies (25th percentile: 60, median: 70). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 3% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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