Based on public reviews and response behavior.
100 reviews over 515 days (about 5.9 per month). Busiest month: 14% of reviews. Languages: en 99%, pt 1%.
Jewelry & Watches average: score 68.7, rating 4.41 stars, reply rate 35.1%, over 78 ranked companies · benchmark 17 Oct 2026
Score
59.6
Industry average 68.7
9.1 below average
Rating
4.84
Industry average 4.41
0.43 above average
Reply rate
—
Industry average 35.1%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
88% of reviews positive, 12% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 78 ranked companies in Jewelry & Watches (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 59.6 sits in the bottom quarter of about 80 ranked Jewelry & Watches companies (25th percentile: 62, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 14% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
Unlock the full report — $4.99