Based on public reviews and response behavior.
198 reviews over 56 days (about 108 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 96%, de 2%, nl 1%.
Jewelry & Watches average: score 68.7, rating 4.41 stars, reply rate 35.1%, over 78 ranked companies · benchmark 17 Oct 2026
Score
60.3
Industry average 68.7
8.4 below average
Rating
4.79
Industry average 4.41
0.38 above average
Reply rate
—
Industry average 35.1%
not measured
Among ranked Jewelry & Watches companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering September 2026 — 109 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 198 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 78 ranked companies in Jewelry & Watches (benchmark 17 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 60.3 sits in the bottom quarter of about 80 ranked Jewelry & Watches companies (25th percentile: 62, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 5% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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