Based on public reviews and response behavior.
100 reviews over 98 days (about 31 per month). Busiest month: 61% of reviews — one month dominates this sample. Languages: en 97%, unknown 3%.
General Retail & Marketplaces average: score 64.4, rating 4.27 stars, reply rate 36.4%, over 2,466 ranked companies · benchmark 3 Nov 2026
Score
62.7
Industry average 64.4
1.7 below average
Rating
4.02
Industry average 4.27
0.25 below average
Reply rate
—
Industry average 36.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 26% negative
Covering July 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 29% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,466 ranked companies in General Retail & Marketplaces (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.126 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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