Based on public reviews and response behavior.
353 reviews over 427 days (about 25 per month). Busiest month: 30% of reviews. Languages: en 97%, unknown 2%, da 1%.
General Retail & Marketplaces average: score 64.4, rating 4.26 stars, reply rate 36.4%, over 2,472 ranked companies · benchmark 3 Nov 2026
Score
62.7
Industry average 64.4
1.7 below average
Rating
3.95
Industry average 4.26
0.31 below average
Reply rate
—
Industry average 36.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 29% negative
Covering September 2026 — 99 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes from the 353 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,472 ranked companies in General Retail & Marketplaces (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.225 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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