Based on public reviews and response behavior.
154 reviews over 346 days (about 14 per month). Busiest month: 19% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 64.4, rating 4.27 stars, reply rate 36.4%, over 2,466 ranked companies · benchmark 3 Nov 2026
Score
62.7
Industry average 64.4
1.7 below average
Rating
3.63
Industry average 4.27
0.64 below average
Reply rate
—
Industry average 36.4%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 32% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 154 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,466 ranked companies in General Retail & Marketplaces (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Response Speed" is the strongest recurring theme in the reviews: 61 mentions with a sentiment score of 72.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
