Customereye

NOVA Greece

Mobile & Telecomnova.gr

Review data last updated .

Based on public reviews and response behavior.

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124 reviews over 415 days (about 9.1 per month). Busiest month: 10% of reviews. Languages: en 52%, el 47%, de 1%.

Overall Score

27/100
+29.2 vs. last month1.15 ★ average rating · 124 reviews
27/100 from 124 reviews over 12 months, moderate confidence. sentiment from 53% of reviews.

Mobile & Telecom average: score 53.2, rating 3.64 stars, reply rate 35.2%, over 402 ranked companies · benchmark 8 Oct 2026

Score

26.5

Industry average 53.2

26.7 below average

Rating

1.15

Industry average 3.64

2.49 below average

Reply rate

—

Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#355of 402 ranked in Mobile & Telecom
Top 88% · Bottom Tierup 44 from last month
#1 (best)#402 (worst)
#353Peer
#354Peer
#355This company
#356Peer
#357Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Based on 53% of reviews
Below Average

9% of reviews positive, 89% negative

9%
positive
  • Positive9%
  • Neutral2%
  • Negative89%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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