Based on public reviews and response behavior.
181 reviews over 390 days (about 14 per month). Busiest month: 13% of reviews. Languages: en 64%, de 16%, fr 9%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
41.4
Industry average 59.5
18.1 below average
Rating
2.19
Industry average 4.02
1.83 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
30% of reviews positive, 70% negative
Covering October 2026 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes from the 181 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.124 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 41.4 sits in the bottom quarter of about 900 ranked Appliances & Home Electronics companies (25th percentile: 49, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
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