Customereye

My Key Machine

Appliances & Home Electronics • United Kingdommykeymachine.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

600 reviews over 550 days (about 33 per month). Busiest month: 23% of reviews.

Overall Score

41/100
4.00 ★ average rating · 600 reviews
41/100 from 600 reviews over 13 months, high confidence.

Appliances & Home Electronics average: score 57.9, rating 4.07 stars, reply rate 34.9%, over 806 ranked companies · benchmark 6 Oct 2026

Score

41.4

Industry average 57.9

16.5 below average

Rating

4.00

Industry average 4.07

0.07 below average

Reply rate

—

Industry average 34.9%

not measured

Competitive Performance Rank

Among ranked Appliances & Home Electronics companies

#680of 806 ranked in Appliances & Home Electronics
Top 84% · Bottom Tier
#1 (best)#806 (worst)
#678Peer
#679Peer
#680This company
#681Peer
#682Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 40% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative40%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Product Quality
Hidden
Pricing
Hidden
Response Speed
Hidden
Customer Support
Hidden
HiddenHidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Appliances & Home Electronics