Customereye

Northandsouthwines

Food & Beveragenorthandsouthwines.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,285 days (about 1.3 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

60/100
+5.6 vs. last month4.93 ★ average rating · 100 reviews
60/100 from 100 reviews over 7 months, moderate confidence.

Food & Beverage average: score 61.9, rating 4.26 stars, reply rate 33.5%, over 2,531 ranked companies · benchmark 11 Oct 2026

Score

59.5

Industry average 61.9

2.4 below average

Rating

4.93

Industry average 4.26

0.67 above average

Reply rate

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Industry average 33.5%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1385of 2531 ranked in Food & Beverage
Top 55% · Mid Packup 19 from last month
#1 (best)#2531 (worst)
#1383Peer
#1384Peer
#1385This company
#1386Peer
#1387Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering December 2020 — 13 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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