Customereye

Nooro Us

Beauty & Wellness • United Statesnooro-us.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−26.3 vs. last month3.23 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#267of 351
Top 76% · Bottom Tier
#1 (best)#351 (worst)
#265Peer
#266Peer
#267This company
#268Peer
#269Peer

Overall Customer Sentiment

Below Average

46% of reviews positive, 52% negative

46%
positive
  • Positive46%
  • Neutral2%
  • Negative52%

Sentiment Balance

Covering July 2026 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 23% of reviews in this period, with 73% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,000 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
19.0%
Pricing
17.7%
Loyalty
12.9%
Delivery Shipping
11.5%
Product Quality
9.7%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 19.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH72/100
72/100
signal score
  • Built from a negative-review share of 52.0% across this company's analyzed reviews.
  • 12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.2avg rating
5
40.6%
4
14.4%
3
6.5%
2
4.5%
1
34.0%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 59.6% of reviews in the last three months were positive, compared with 55.1% in the three months before that.

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