Based on public reviews and response behavior.
96 reviews over 3,125 days (about 0.9 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: nl 74%, en 24%, fr 2%.
Beauty & Wellness average: score 63.7, rating 4.23 stars, reply rate 38.5%, over 2,578 ranked companies · benchmark 15 Oct 2026
Score
51.7
Industry average 63.7
12.0 below average
Rating
4.11
Industry average 4.23
0.12 below average
Reply rate
—
Industry average 38.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
78% of reviews positive, 22% negative
Covering November 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Dutch
Share of theme mentions
Themes extracted from 96 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,578 ranked companies in Beauty & Wellness (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.406 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 51.7 sits in the bottom quarter of about 2,600 ranked Beauty & Wellness companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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