Based on public reviews and response behavior.
1,000 reviews over 71 days (about 429 per month). Busiest month: 44% of reviews. Languages: en 95%, unknown 5%, af 0%.
Beauty & Wellness average: score 65.3, rating 4.27 stars, reply rate 40.5%, over 1,891 ranked companies · benchmark 1 Nov 2026
Score
51.7
Industry average 65.3
13.6 below average
Rating
4.55
Industry average 4.27
0.28 above average
Reply rate
—
Industry average 40.5%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 21% negative
Covering July 2026 — 237 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 19% negative and 1% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,000 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,891 ranked companies in Beauty & Wellness (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 51.7 sits in the bottom quarter of about 1,900 ranked Beauty & Wellness companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 9% of reviews against an industry average of 40%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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