Customereye

NHS Fleet Solutions

Automotive & Mobility • United Kingdomnhsfleetsolutions.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 19 days (about 319 per month). Busiest month: 84% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

47/100
Short observation window (19 days)
−13.5 vs. last month3.91 ★ average rating · 199 reviews
47/100 from 199 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 84% of the reviews.

Automotive & Mobility average: score 62.3, rating 4.13 stars, reply rate 38.8%, over 2,618 ranked companies · benchmark 1 Nov 2026

Score

47.3

Industry average 62.3

15.0 below average

Rating

3.91

Industry average 4.13

0.22 below average

Reply rate

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Industry average 38.8%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#2171of 2618 ranked in Automotive & Mobility
Top 83% · Bottom Tierdown 60 from last month
#1 (best)#2618 (worst)
#2169Peer
#2170Peer
#2171This company
#2172Peer
#2173Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

61% of reviews positive, 35% negative

61%
positive
  • Positive61%
  • Neutral4%
  • Negative35%

Sentiment Balance

Covering September 2026 — 168 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 58% of reviews in this period, with 37% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Product Quality
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Communication
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Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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