Based on public reviews and response behavior.
130 reviews over 311 days (about 13 per month). Busiest month: 16% of reviews. Languages: en 100%.
Home & Living average: score 66.7, rating 4.46 stars, reply rate 46.5%, over 4,428 ranked companies · benchmark 11 Oct 2026
Score
55.4
Industry average 66.7
11.3 below average
Rating
2.59
Industry average 4.46
1.87 below average
Reply rate
—
Industry average 46.5%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
39% of reviews positive, 59% negative
Covering September 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 53% of reviews in this period, with 47% negative and 0% neutral.
Share of theme mentions
Themes extracted from 130 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,428 ranked companies in Home & Living (benchmark 11 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.452 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 55.4 sits in the bottom quarter of about 4,400 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
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