Customereye

Nenette Chocolates

Food & Beveragenenettechocolates.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,350 days (about 2.3 per month). Busiest month: 7% of reviews. Languages: en 100%.

Overall Score

78/100
4.94 ★ average rating · 100 reviews
78/100 from 100 reviews over 14 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.29 stars, reply rate 34.3%, over 2,066 ranked companies · benchmark 7 Oct 2026

Score

77.6

Industry average 61.8

15.8 above average

Rating

4.94

Industry average 4.29

0.65 above average

Reply rate

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Industry average 34.3%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#259of 2066 ranked in Food & Beverage
Top 13% · Top Tier
#1 (best)#2066 (worst)
#257Peer
#258Peer
#259This company
#260Peer
#261Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering March 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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