Based on public reviews and response behavior.
191 reviews over 337 days (about 17 per month). Busiest month: 29% of reviews. Languages: en 95%, de 3%, fr 2%.
Flight & Hotel Booking average: score 66.3, rating 4.29 stars, reply rate 42.1%, over 1,798 ranked companies · benchmark 16 Oct 2026
Score
69.5
Industry average 66.3
3.2 above average
Rating
3.39
Industry average 4.29
0.90 below average
Reply rate
—
Industry average 42.1%
not measured
Among ranked Flight & Hotel Booking companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 31% negative
Covering September 2026 — 12 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 191 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,798 ranked companies in Flight & Hotel Booking (benchmark 16 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Product Quality" is the strongest recurring theme in the reviews: 74 mentions with a sentiment score of 73.75/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.39 stars is 0.9 below the Flight & Hotel Booking average of 4.3. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
