Based on public reviews and response behavior.
1,000 reviews over 458 days (about 66 per month). Busiest month: 9% of reviews. Languages: en 99%, unknown 1%, fr 0%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
68.6
Industry average 64.0
4.6 above average
Rating
4.48
Industry average 4.23
0.25 above average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 17% negative
Covering July 2026 — 31 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 16% negative and 3% neutral.
Share of theme mentions
Themes from the 1,000 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 79% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 547 mentions with a sentiment score of 84.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
