Customereye

My Tickets To India

Travel & Hospitality • United Statesmyticketstoindia.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

74/100
4.87 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#4of 150
Top 3% · Top Tier
#1 (best)#150 (worst)
#2Peer
#3Peer
#4This company
#5Peer
#6Peer

Overall Customer Sentiment

Category Leader

93% of reviews positive, 5% negative

93%
positive
  • Positive93%
  • Neutral2%
  • Negative5%

Sentiment Balance

Covering October 2024 — 26 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
31.9%
Product Quality
17.2%
Loyalty
13.8%
Onboarding
9.0%
Pricing
8.7%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW4/100
4/100
signal score
  • Built from a negative-review share of 13.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.0%
4
2.2%
3
0.3%
2
0.0%
1
2.5%

Based on 600 analyzed reviews. Sentiment is improving: 99.1% of reviews in the last three months were positive, compared with 93.7% in the three months before that.

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