Based on public reviews and response behavior.
600 reviews over 1,165 days (about 16 per month). Busiest month: 31% of reviews.
Beauty & Wellness average: score 63.5, rating 4.22 stars, reply rate 38.8%, over 2,417 ranked companies · benchmark 9 Oct 2026
Score
63.4
Industry average 63.5
in line with average
Rating
4.15
Industry average 4.22
0.07 below average
Reply rate
—
Industry average 38.8%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 26% negative
Covering January 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,417 ranked companies in Beauty & Wellness (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.224). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 16% of reviews against an industry average of 39%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
Included in the full report
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