Customereye

Dollar Curl Club

Beauty & Wellness • United Statesdollarcurlclub.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

53/100
+25.0 vs. last month4.47 ★ average rating · 464 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#222of 351
Top 63% · Mid Pack
#1 (best)#351 (worst)
#220Peer
#221Peer
#222This company
#223Peer
#224Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 17% negative

82%
positive
  • Positive82%
  • Neutral1%
  • Negative17%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 451 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.1%
Delivery Shipping
19.4%
Pricing
14.8%
Loyalty
14.4%
Customer Support
8.6%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 3.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100
36/100
signal score
  • Built from a negative-review share of 25.7% across this company's analyzed reviews.
  • 5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
77.2%
4
9.5%
3
3.9%
2
1.9%
1
7.5%

Based on 464 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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