Based on public reviews and response behavior.
97 reviews over 2,426 days (about 1.2 per month). Busiest month: 6% of reviews. Languages: en 99%, unknown 1%.
Food & Dining average: score 51.3, rating 3.32 stars, reply rate 17.9%, over 513 ranked companies · benchmark 15 Oct 2026
Score
35.2
Industry average 51.3
16.1 below average
Rating
1.56
Industry average 3.32
1.76 below average
Reply rate
—
Industry average 17.9%
not measured
Among ranked Food & Dining companies
Only companies with enough recent, scoreable reviews are ranked.
23% of reviews positive, 77% negative
Covering August 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.
Share of theme mentions
Themes extracted from 97 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 513 ranked companies in Food & Dining (benchmark 15 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.407 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 35.2 sits in the bottom quarter of about 500 ranked Food & Dining companies (25th percentile: 40, median: 51). The weakest topic and the reply rate are the two levers that move this score fastest.
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