Based on public reviews and response behavior.
151 reviews over 41 days (about 112 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 90%, unknown 8%, fr 1%.
Legal & Compliance average: score 67.7, rating 4.43 stars, reply rate 47.0%, over 1,467 ranked companies · benchmark 9 Oct 2026
Score
62.5
Industry average 67.7
5.2 below average
Rating
4.25
Industry average 4.43
0.18 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Legal & Compliance companies
Only companies with enough recent, scoreable reviews are ranked.
59% of reviews positive, 39% negative
Covering August 2026 — 87 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 43% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 151 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,467 ranked companies in Legal & Compliance (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 98% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 37 mentions with a sentiment score of 78.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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