Customereye

Impakt Claims

Legal & Complianceimpaktclaims.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 740 days (about 4.1 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

62/100
4.71 ★ average rating · 100 reviews
62/100 from 100 reviews over 12 months, moderate confidence.

Legal & Compliance average: score 69.4, rating 4.50 stars, reply rate 47.5%, over 1,425 ranked companies · benchmark 23 Oct 2026

Score

62.4

Industry average 69.4

7.0 below average

Rating

4.71

Industry average 4.50

0.21 above average

Reply rate

—

Industry average 47.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#985of 1425 ranked in Legal & Compliance
Top 69% · Mid Packdown 49 from last month
#1 (best)#1425 (worst)
#983Peer
#984Peer
#985This company
#986Peer
#987Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

91% of reviews positive, 8% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative8%

Sentiment Balance

Covering August 2025 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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