Customereye

Fletcher Longstaff | The Home of Conveyancing

Legal & Compliance • United Kingdomfletcherlongstaff.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

110 reviews over 376 days (about 8.9 per month). Busiest month: 13% of reviews. Languages: en 99%, fr 1%.

Overall Score

62/100
5.00 ★ average rating · 110 reviews
62/100 from 110 reviews over 13 months, moderate confidence.

Legal & Compliance average: score 69.9, rating 4.51 stars, reply rate 50.2%, over 1,085 ranked companies · benchmark 31 Oct 2026

Score

62.2

Industry average 69.9

7.7 below average

Rating

5.00

Industry average 4.51

0.49 above average

Reply rate

—

Industry average 50.2%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#774of 1085 ranked in Legal & Compliance
Top 71% · Mid Packdown 18 from last month
#1 (best)#1085 (worst)
#772Peer
#773Peer
#774This company
#775Peer
#776Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

97% of reviews positive, 1% negative

97%
positive
  • Positive97%
  • Neutral2%
  • Negative1%

Sentiment Balance

Covering August 2026 — 7 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Onboarding
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Legal & Compliance